What is responsible gaming?
Responsible Gaming means treating gaming as a healthy form of entertainment — not as a source of income or a way to solve problems. At ybajee, responsible gaming is not just a policy; it is a core part of who we are.
Online gaming can be fun and exciting — but only when played within limits. ybajee wants every user to enjoy gaming with a healthy mindset, a clear budget, and full respect for their responsibilities to family and work.
The foundation of responsible gaming is keeping play within your personal control, staying within your budget, and making sure gaming never has a negative impact on other areas of your life. Responsible gaming at ybajee is not just about following rules — it is about making the right choices for yourself.
Keep in mind
Gaming is for entertainment. There is no guarantee of winning — so only bet what you can afford to lose without affecting your daily life.
Core principles
There are a few core principles of responsible gaming at ybajee that every player should follow:
- Gaming is entertainment only: Never think of gaming as a source of income. Treat every session as an entertainment experience.
- Set a budget in advance: Decide the maximum amount you're willing to spend before each gaming session and never go beyond that limit.
- Set a time limit: Avoid long, uninterrupted gaming sessions. Take regular breaks and keep your daily gaming time limited.
- Accept your losses: If you lose, don't keep playing in an attempt to win your money back. This is a harmful pattern known as chasing losses.
- Stay calm: Do not game when you're angry, stressed, or under the influence.
- Keep balance with others: Always give priority to family, friends, and work over gaming.
- Respect the age limit: ybajee strictly does not serve anyone under 18. Keep your account away from minors.
Signs of healthy gaming
You are gaming healthily when it enriches your life rather than adding stress, and you can stop whenever you choose.
Full list of available limits
The limits below can be changed at any time from your account settings on the ybajee platform. Decreasing a limit takes effect immediately, but increasing one requires a waiting period.
| Limit type |
Alternative duration |
Effective time |
Waiting to increase |
| Deposit Limit |
Daily / Weekly / Monthly |
Immediate |
7 days |
| Bet Limit |
Per bet / per session |
Immediate |
7 days |
| Loss Limit |
Daily / Weekly / Monthly |
Immediate |
7 days |
| Session Time Limit |
30 / 60 / 90 / 120 minutes |
Immediate |
24 hours |
| Cooling-Off |
24 hours – 30 days |
Immediate |
At expiry |
| Self-Exclusion |
6 months – 5 years / Permanent |
Immediate |
At expiry (or never) |
Important
Even if you request a limit increase, it won't take effect until the waiting period has passed — this is intentional, to protect you.
Warning Signs
Sometimes gaming can cross the line from fun to a problem. If you notice any of the following signs, it is time to take action:
Overspending your budget
You are spending beyond your set budget or using money earmarked for essential expenses on gaming.
Chasing losses
You're repeatedly placing larger bets to recover losses — this is extremely dangerous.
Losing track of time
You are playing much longer than planned and cannot stop even when you want to.
Distancing from family
Gaming is causing you to neglect family, friends, or work, and is putting a strain on your relationships.
Emotional distress
Feeling restless or irritable when you are not playing, and unable to enjoy yourself without gaming, is a sign of addiction.
Hiding your play
You are hiding your gaming habits from family or being dishonest about how much you play.
What should you do if you notice these signs?
If you notice one or more of these signs, contact ybajee Support or use the self-exclusion tool without delay. Asking for help is not a weakness — it takes courage.
Self-Assessment Test
Ask yourself the questions below. If you answer "yes" to most of them, it may be time to reconsider your gaming habits.
1
Have you ever spent more than your set budget on gaming?
2
Do you feel the urge to bet more to win back money you've lost?
3
Are you spending more time gaming and less time with family or friends?
4
Do you feel restless, irritable, or low when you are not gaming?
5
Are you hiding or downplaying how much you game from your family?
6
Have you ever borrowed money or dipped into savings to fund your gaming?
7
Have you ever skipped work or studies to play?
8
Have you repeatedly tried and failed to stop gaming?
Result Analysis
0–2 Yes answers: You are playing responsibly. Stay aware.
3–5 Yes answers: Caution is needed. Set a cooling-off period or apply limits.
6 or more Yes answers: Use self-exclusion immediately and seek professional support.
How to self-exclude
If you feel you need a complete break from gaming, ybajee's self-exclusion process is simple and takes effect instantly. Follow the steps below:
1
Log in to your account
Log in to your account on the ybajee website or app.
2
Go to Account Settings
Select the "Responsible Gaming" option from the profile menu.
3
Select self-exclusion
Click the "Self-Exclusion" button and select your preferred duration.
4
Confirm
Confirm your decision. It takes effect immediately and cannot be reversed before the period ends.
5
Get support
You can also activate self-exclusion by contacting the ybajee support team directly.
Self-exclusion protection
During self-exclusion, ybajee will not send any promotional emails or bonus offers. Any balance remaining in your account will be kept safe.
Minor Protection
Ybajee strictly does not provide gaming services to anyone under 18. We have put in place a number of measures to protect minors:
- Age verification is carried out at the point of registration.
- Where suspected, age is re-verified through KYC documentation.
- If a user is found to be underage, their account will be closed immediately.
- Parents are advised to use family filtering software.
Advice for Parents
If your child uses your device, keep your ybajee account logged out and never share your password. Use family screen time controls if needed.
Where to find help
You are not alone in dealing with problem gambling. The ybajee support team and the organisations below are ready to help:
ybajee Support
24/7 live chat and email support are available. For any responsible gaming queries, contact us directly at [email protected].
National Mental Health Helpline
In Bangladesh, Kaan Pete Roi and the National Institute of Mental Health (NIMH) are available to support anyone facing a mental health crisis.
Gamblers Anonymous
Gamblers Anonymous, the internationally recognised support organisation for overcoming gambling addiction, offers helpful online resources.
Professional Advice
Speak with a local psychiatrist or counsellor. Gaming addiction is a treatable condition — professional help can lead to rapid improvement.